Virtual Engagement & Reservation Agent

FROM FIRST MESSAGE TO BOOKED VISIT.

VERA is an autonomous agent on WhatsApp. Replies in seconds, qualifies leads in natural conversation — by text or voice note — books appointments in your real calendar, and briefs your sales team before every visit.

Book a call How it works ↓
01 / Problem

WHERE YOU'RE LOSING LEADS TODAY.

Every lead without a fast response is your competitor's client.

8h/day
One human agent's coverage
<5 min
Critical response window
0h
Real coverage outside business hours
+48h
Wait time for a lead arriving on the weekend
02 / Diagnosis

FOUR WAYS YOU'RE LEAKING LEADS.

01
Response speed
When a lead isn't handled in the first minutes, conversion drops dramatically. Outside business hours, you simply don't exist.
02
Inconsistent qualification
Each agent qualifies differently. Without a standardised process, high-intent leads get mixed with the noise and go cold.
03
Dormant database
Accumulated unconverted leads represent value never activated. A six-month-old lead might be ready today.
04
Capacity that doesn't scale
The same headcount handles 50 leads or 500 — quality drops as volume climbs. The call center doesn't scale.
03 / Solution

RUNS YOUR LEAD CAPTURE THROUGH TO THE VISIT.

VERA is an autonomous agent that lives on WhatsApp. Replies in seconds, holds a natural conversation with the lead, extracts the data your team needs, checks your real calendar and books the visit. By the time the salesperson arrives, the context is already in their hands.

Total availability 24/7
Response time <30s
New infrastructure 0
Time to launch <30d
04 / Flow

END-TO-END CONVERSATION FLOW.

1
Client writes — or sends a voice note
Any time of day. VERA replies in under 30 seconds with a personalised greeting.
2
Natural qualification
In 5–8 messages it captures the key data your team needs: what they're looking for, intent, context. Adapted to your sector. No forms, no menus.
3
Real scheduling
Checks your Google Calendar and offers actual open slots this week. The appointment is created automatically.
4
Reminders
The client receives instant confirmation, a 24h reminder, and another 2h before the visit.
5
Sales brief
30 minutes before the visit, the salesperson receives an AI-generated lead summary: what they asked, what tone they used, what's on their mind.
VERA · WhatsApp · sample case in a car dealership
🎤 Voice note · 0:11 "Hi, I saw the Audi A4 you have listed. Is it still available?"
Hi! Yes, the A4 is still available — I got your voice note. I'm VERA, the dealership's assistant. So everything's ready before your visit: do you have a budget in mind, or a car to trade in?
I have a budget in mind, and a car to trade in.
Perfect. I have 3 available slots this week: Tuesday at 10:00, Wednesday at 17:00, or Thursday at 11:00. Which works best?
Tuesday at 10 works.
✓ Appointment confirmed for Tuesday at 10:00. You'll receive a reminder 24h before. See you then!
● 03:47 · Response time: 8s
05 / Capabilities

ALL CAPABILITIES. ONE SYSTEM.

01
Natural qualification
Extracts key data directly from the conversation. No forms, no menus.
02
Real calendar
Queries Google Calendar in real time and offers actual open slots.
03
Human escalation
When the client requests it, VERA notifies all active salespeople. First to accept gets the lead.
04
Pre-visit brief
30 minutes before the appointment, the salesperson receives data, context and detected client tone.
05
Guaranteed reminders
The client receives their reminders every time, no exceptions.
06
Live pipeline
Every conversation logged with data, status and appointment in Google Sheets.
07
Voice notes understood
Clients send audio, not just text. VERA transcribes and replies in context — no "please type your message" friction.
06 / Comparison

VERA VS. CALL CENTER.

Comparison against a mid-sized commercial call center. Your operation may vary; the contrast is illustrative.

Dimension Call Center VERA
AvailabilityBusiness hours24h / 365 days
Response timeHours (peak: days)<30 seconds
QualificationVaries per agentConsistent process
Concurrent capacityLimited by peopleUnlimited
Pre-visit briefNoYes — 30 min before
Real-time pipelineNoYes — Google Sheets
OnboardingWeeks of hiring & training15–30 days, live
07 / Levels

ONE AGENT. TWO LEVELS.

VERA comes in clearly defined levels. You pick the one that matches how your clients actually communicate. Each level is all-in: infrastructure, APIs, maintenance and support included. The only thing that changes between levels is what VERA can do.

01
Text
VERA runs WhatsApp text conversations end to end: qualify, schedule, brief.
02
Voice notes
Everything in Text, plus VERA understands and replies to the audio messages your clients send. For the markets where nobody types.

We map the right level to your operation in the validation meeting — based on how your clients communicate and your volume.

All-in
Infra, APIs, support & maintenance
24/7 · <30s
Full coverage, instant response
15–30 days
From contract to production

We define level and scope in the validation meeting, once we understand your volume and operations.

08 / Status

NOT A PILOT. ALREADY IN PRODUCTION.

Service active 24/7 with monitoring
Real-time conversations powered by Claude
Full integration with Google Calendar and Google Sheets
Persistent conversation state — VERA doesn't lose track even if the conversation spans days
Complete client history with full audit trail
Guaranteed automatic reminders
Operational sales escalation and assignment system
Multi-tenant architecture, ready to onboard new clients without rewriting anything
Voice note transcription and in-context reply
09 / Roadmap

WHAT'S COMING.

WhatsApp photo sharing
The client sees the product before the visit. Reduces speculative visits.
Cold lead reactivation
VERA contacts inactive leads automatically based on defined criteria.
Personalised alerts
When a new product or service matches a previous lead's profile, VERA notifies automatically.
CRM integration
Sync with Salesforce / HubSpot. Eliminates double data entry.
Voice calls
VERA on a real phone line — answers, qualifies and books over voice. Inbound, outbound or both.

(No dates. We'll announce when ready.)

10 / Scope

WE COVER WHAT VERA NEEDS TO RUN.

VERA lives on WhatsApp. But some operations need more: a landing that explains the service, a booking page that takes the first contact, a form that feeds the agent. If that's missing, we build it. If your current website works, we leave it alone.

01
Web surfaces
Landing pages, booking pages, forms — built when the agent needs them.
02
Existing sites
If your site already does the job, we don't touch it. We just connect VERA to it.
03
Scope on the table
We tell you up front what's included and what isn't. No surprises mid-deployment.

We're not a web agency. We don't sell websites. We just don't let a missing page stop the agent from going live.

11 / Next steps

LIVE IN THREE STEPS.

1
Validation meeting
We validate lead volume, hours, team and tools. 45 minutes.
2
Contract & setup
Contract signing and setup. Configuration begins immediately.
3
Go-live
VERA operational in 15–30 days. First week of joint follow-up included.

READY TO STOP LOSING LEADS?

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